Friction for Privacy — Article published in European Cyber Security Perspectives 2020
Today, KPN published the newest edition of their European Cyber Security Perspectives report series. This 7th edition features an article by Bart Jacobs and Hanna Schraffenberger, which addresses how focusing on privacy impacts the user experience and describes design considerations in the ongoing (re)design of the interface of the IRMA app. The article is entitled “Friction for Privacy”, and we are happy to also feature it on this blog. Read on if you are interested in why privacy by design needs user experience design or download the entire report by KNP here....